Culture of lawfulness and CONFIANZA line
Ethical compliance is everyone’s responsibility. Therefore, the Culture of lawfulness and CONFIANZA line is the designated channel to promptly and confidentially address any report.
What can you report?
Fraud or acts of corruption
Workplace harassment or discrimination
Occupational safety matters
Conflicts of interest
Others
*All complaints are investigated confidentially.
How is your complaint handled?
1
Report reception.
2
Analysis by the Ethics Committee.
3
Investigation (without revealing identity).
4
Resolution and actions.
How do we guarantee integrity at Grupo Herdez?
The success of Grupo Herdez is based on honesty a results-oriented approach, and teamwork, resulting in trust in the company and in its employees
Our Code of Ethics complies with the laws and regulations of the places where we operate and applies to all personnel, as well as to all our business partnerships, and contains clauses regarding the following matters:
- Absolute confidentiality of the persons filing complaints.
- Fair negotiation with customers, suppliers, competitors, and employees.
- Neutrality in politics and religion, as well as a prohibition on donations to political parties.
- Prohibition of conflicts of interest.
- Zero tolerance to any form of bribes, discrimination, and harassment.
Complaints received through the CONFIANZA line are monitored by an external supplier, who periodically shares a consolidated report with the Human Resources Department and the Internal Audit department.
The Auditing Committee is the body in charge of notifying the Board of Directors of any violation of the policies of the Group, following up, investigating, and issuing a resolution for all complaints.